FAQ

The Pallet Guys-Houston Most FAQ's

Do you build new wood pallets?

• ​Yes, we love building new wood pallets and can supply whatever size and dimensions you're needing for your packing & shipping requirements. 

​Do you sell Plastic Pallets?

• No, we do not have any plastic pallets for sale.

Do you guys buy used Pallets?

• Yes, we only buy used 48" x 40" four-way pallets with only 2 or less boards missing or broken.

What kind of wood would you say your Pallets are made of? 

• There are generally two sorts of pallets, those developed with softer woods, for example, southern yellow pine (is what we use) and those that are from hardwoods, for example, maple, oak, hickory, or slag among others. The deciding components with regards to which sort of wood to use to develop a pallet are what sort of shipment is being made alongside of how it will be delivered. 

Will you all come pickup old rotten pallets?

• Yes, we can help with that too. Just send us some photos to our company cell phone : (346) 600-3277 

Will new customers be required to pay upfront cost for large orders?

• Yes, we're a small company & will have to secure a 50% down payment to begin a large new custom order.

What method of payment do you accept?

• We accept Visa, Master, Debit Cards
• Cash, Checks, Money Orders, Bank Transfers.
• Digital Payments Via: Apple Pay,  BitCoin, Cash App.
• You can also pay by email via Quickbooks invoicing.